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- Same-Day CallbackEvery working day
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The job
Heat Pump Repair in Hampton
Heat pump repair in Hampton covers residential and commercial heat pumps that stop heating or cooling. The same outdoor unit does both jobs, so a single worn part can cost you summer comfort, winter comfort or both.
We trace the trouble to the part behind it, quote the whole repair before any work starts, and leave the yard and the closet clean.
- Summer, cooling
- Heat is pulled out of your rooms and shed by the outdoor coil.
- Winter, heating
- The "reversing valve" flips the flow, and the outdoor coil gathers heat from outside air to carry indoors.
When to call
Signs Your Heat Pump Needs Repair
A heat pump that blows cool air in heating mode, ices over, runs nonstop or leans on its auxiliary heat strips needs a repair.
Seeing it at your house? Call (757) 529-6312 and describe what the unit is doing.
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Cool air in heating mode
The thermostat says heat and the vents feel lukewarm. A valve stuck in cooling, a low charge or a dead outdoor fan sits behind most of these calls.
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Ice on the outdoor coil
A thin frost that melts off by itself on a cold morning is normal. A coil caked solid, or icing in summer, points to the defrost controls or the charge.
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Auxiliary heat strips running constantly
The thermostat shows "aux heat" on mild days and the energy bill jumps. The "auxiliary heat strips" are backup, and they should rest most of the winter.
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A unit that never shuts off
It runs around the clock and the home still lags the setting, or it starts and stops every few minutes, which the trade calls "short cycling".
On the visit
How a Heat Pump Repair Runs
On a repair visit we check the reversing valve, the defrost controls, the capacitor, the refrigerant charge and the backup heat, then repair the part that failed.
- The valve that switches modesWe confirm it shifts cleanly from heat to cool and back, and that its solenoid coil is getting power.
- Defrost board and sensorThese decide when the outdoor coil melts itself off, so we test that a defrost starts and ends when it should.
- Motor starting partsA weak "run capacitor" or a pitted "contactor" can stall the compressor or the outdoor fan. A meter reading tells which before anything gets replaced.
- Refrigerant levelGauges on the service ports show whether the system is low. Low means a leak to find, not a top-off to repeat every year.
- Electric backupThe strips in the indoor unit should come on when the thermostat calls for them and stay off when it does not.
You get the price for the fix before we pick up a tool, and the work starts once you say yes.
Repair or replace
When a Heat Pump Is Worth Fixing
Most heat pump failures come down to a repairable part, while a failed compressor on an older unit points toward replacement.
The usual case
Fix it
- A capacitor, contactor or relay
- The defrost board or its sensor
- A reversing valve coil
- An outdoor fan motor
- A leak at a reachable joint
Weigh a new unit
- The compressor has failed on an aging system
- The same breakdowns keep coming back
If the numbers lean that way, we say so plainly and price it both ways.
What sets the price
- The failed partA small electrical part costs far less than a valve or a compressor.
- Refrigerant workFinding and sealing a leak adds time before the system is recharged.
- Where it sitsAn air handler in a tight attic or crawlspace takes longer to reach.
The exact figure comes from the visit, and it does not change once you approve it.
Cold air in heat mode? Let's find out why.
We pick up Monday to Saturday, 7 am to 6 pm. After hours, leave a message and we call back the next working morning.
- We show up when we say we will
- No surprise charges after the quote